Printery printed only the frame of only-white-on-transparent-foil

[DrPinguin]

Hi!
I want to let print a white logo on clear foil.
So i did the follwing  (like the printery wanted it):
- created special color white and selected "overprint" instead of "knockout"
- created a new layer named "weiss" and moved the logo to it

The problem is now that i received the result from the printery, but they only printed the scribus image frame (in a perfect untransparent white like i wanted it to be) but sadly the logo itself was missing.
So i asked the printery what happend and they checked the file and said that the logo is in it as a pixleimage, so they printed its outline, cause its in the file as a vector path. They ment i should use photoshop since that could make pixleimages that way printable too.
But i dont have ps and dont need it expect for this case, so i hope you can help me make it printable in scribus too.
Can i in some way just implement the logo as a vector and make it printable for my needs that way? Are there other ways?

[Nermander]

I think the problem here is transparency.

What file format is the logo? Does the file have transparency?

You don't need Photoshop for that, you can do it in GIMP.

[mnawij]

Hi DrPinguin,

https://logosbynick.com/gimp-delete-background-to-transparent/

https://daviesmediadesign.com/?s=transparent+background

I would have to see the image to give you more specific advice on transparency. Specifically if you could convert it to vector format easily.

For your raster image to have a vector path and/or clip path (this is vector also) it had to be created and saved with the raster image. Did you purchase the artwork from online?

Cheers!

mnawij

[DrPinguin]

The Logo is a png with transparent background.
Btw The logo is in very very light grey to make it visible for me in scribus. Cause i dye it in scribus with the special color white i just added for that, it shouldnt be a problem, right?


I tryed to just comvert it online to vector, but when i paste the vector to scribus it has a frame too and the programm (and the exported pdf) not seem to register the logo itself.


Attached are:
-PNG file i pasted in scribus
-Vector i converted from the png (not used already)

[attachment deleted by admin]

[Nermander]

If the PNG has transparent background, does the image frame you are placing it in have transparent background?

[DrPinguin]

Im pretty sure, at least i changed nothing like this and in scribus its completly not looking like they would have a background.

Attached i added a picture of how the result was looking. At all the logo got printed, but not with special color white so its nearly invisible

[attachment deleted by admin]

[mnawij]

DrPinguin, attached is the logo converted to vector format.  The font used in the lettering to right of the logo is Texicali I believe, I do not have or I would have recreated the label. Hope this helps.

Cheers!

mnawij

[attachment deleted by admin]

[AdmFubar]

I wonder if there is a difference in loading the image via the file system instead of using the clipboard.Have you tried that?

[RodneyLee]

can you just sent the printer a hires png with trans background