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Scribus => Installation and Setup => Windows => Topic started by: HeatherH. on August 29, 2024, 07:00:41 PM

Title: Scribus freezes at Creating Font Caches when trying to open
Post by: HeatherH. on August 29, 2024, 07:00:41 PM
Yesterday when I tried opening a Scribus file, Scribus wouldn't open. It freezes and says "Creating Font Caches" and I have to close the program via Task Manager. I've been using version 1.4.6 since 2015 so I installed 1.6.2 but the same problem is happening. I uninstalled 1.4.6 and 1.4.7 (which was also on my computer) and 1.6.2 then reinstalled 1.6.2 and the same problem happened. Now I have 1.6.3.svn (console) installed with the same problem happening. Does anyone have any suggestions for me?

Much appreciation,
Heather
Title: Re: Scribus freezes at Creating Font Caches when trying to open
Post by: AdmFubar on August 29, 2024, 09:02:32 PM
Might be a config issue. Navigate to where your scribus config file is, make sure you exit scribus first, and rename the config file. (it will be a directory that has several files in it), then restart scribus, you wll lose some paths if you had them set, but you can re-add them later if needed.
Title: Re: Scribus freezes at Creating Font Caches when trying to open
Post by: HeatherH. on August 30, 2024, 05:30:43 PM
I actually solved the problem by using a suggestion from an old thread called Re-create font cache?:
Thanks Global Moderator from May 14, 2017:
p.s.:

On Windows 8 and Windows 10 there is a Scribus directory in the AppData directory.

The prefs140.xml file probably is in C:\Users\<username>\AppData\Roaming\Scribus.
Rename this file to force Scribus to create a fresh one (as it does when you first run it).