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Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
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Topic: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open. (Read 3148 times)
3s2c1rlixbaursd
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Posts: 3
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Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
on:
July 07, 2020, 08:40:33 pm »
https://i.imgur.com/gKulUVR.png
Howdy!
Upon attempting to open scribus for the first time, I receive and EXCEPTION_INT_DIVIDE_BY_ZERO error. There is no error number visible on the notfication, you can see it in the link above.
I am running x64 Windows 10 Home, and I do not have ghostscript installed.
Any ideas?
[attachment deleted by admin]
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a.l.e
Global Moderator
Hero Member
Posts: 2498
Karma: 40
Re: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
Reply #1 on:
July 08, 2020, 02:34:16 pm »
which version of scribus are you running and from where did you download it?
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3s2c1rlixbaursd
Newbie
Posts: 3
Karma: 0
Scribus User
Re: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
Reply #2 on:
July 09, 2020, 01:08:17 am »
https://sourceforge.net/projects/scribus/files/scribus/1.4.8/
I believe I am running 1.4.8, unless there was an update within the last 24 hours.
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a.l.e
Global Moderator
Hero Member
Posts: 2498
Karma: 40
Re: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
Reply #3 on:
July 09, 2020, 06:24:03 pm »
the file seems to be a good one.
you might want to try to remove the preferences by renaming the directory
C:\Users\username\AppData\Roaming\Scribus
and letting scribus recreate it.
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3s2c1rlixbaursd
Newbie
Posts: 3
Karma: 0
Scribus User
Re: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
Reply #4 on:
July 11, 2020, 03:13:45 am »
Hi, thanks for your help!
I uninstalled scribus, reinstalled it with the path you mentioned with the install wizard. Same error. Any other additional information I could provide? :/
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steven8
Newbie
Posts: 39
Karma: 1
Scribus User
Re: Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
«
Reply #5 on:
September 02, 2020, 04:25:41 am »
I only found one site that talked about this error. A moderator said this error is usually a video issue. It was for a video game and the solution was the user got a new video card. You may just want to make sure your video card drivers are up to date.
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Scribus 1.4.8 Stable
Windows 11
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Receiving "EXCEPTION_INT_DIVIDE_BY_ZERO" upon initial open.
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