Problems registering, no confirmation email - see http://wiki.scribus.net/canvas/Forums_Registration
Quote from: RodneyLee on August 27, 2019, 04:29:15 AMwhen this happened to me we found it to be the other computer that was the issue not Scribus, in that case, send them a .jpg
Quote from: mnawij on August 27, 2019, 04:35:49 AMSee the attached screenshot, there are two permissions that are denied, it might be that the usb drive application might be trying to use either one of these options and not being allowed to. I know my digital press software has issues with this... I would recommend turning off the encryption option under the security tab in Scribus, so that these options will be cleared and give it another try. Just a suggestion, not sure if it would fix it, but it is better to eliminate possible causes and keep working down until the problem found.Cheers!mnawij
Quote from: mnawij on August 27, 2019, 05:20:07 AMFile -> Properties -> Security under Adobe Acrobat Pro.mnawij
Quote from: a.l.e on September 02, 2019, 04:43:53 PMwhat i can suggest you:at this point, all you can do is to check how the person is printing your file.the "correct" way would be:- copy the pdf to the hard disk- open the file with Adobe Reader- File > Print- Make sure that the file is printed at 100%- press Ok(i don't have adobe reader around so i cannot check the steps... but they should be that way)
Quote from: a.l.e on September 02, 2019, 05:29:23 PMso, they are inserting a usb drive / key into the printer and directly printing from there?
Quote from: a.l.e on September 02, 2019, 05:29:23 PMif it's the case, can you try to send them a portrait document (not landscape) with some fake content.i know that the mac os preview software has or used to have issues with landscape pdfs from different sources (scribus inclusive). portrait files tend to be easier to print. don't ask me why. make sure that the page format matches (your document is "us letter", so they need that paper to be selected for the job).